Evri Driver Sacked After 5 Homes Doorbell Footage Exposes Parcel Tampering & “Ghost Deliveries” Residents’ Evidence Forces Action
A courier working for Evri has been dismissed following a wave of complaints from residents in Netherton, who say their parcels repeatedly went missing despite receiving delivery confirmations and photographs claiming items had arrived.
The situation intensified when frustrated locals began investigating for themselves, uncovering CCTV footage that appeared to show the courier staging deliveries before walking away with the parcels.
Residents uncover pattern of misconduct
Community members said they first noticed parcels were not arriving even though Evri marked them as delivered. Several residents reported that the courier did not knock, ring doorbells or make any genuine attempt to deliver items.
CCTV footage later revealed the courier placing parcels on doorsteps, photographing them as proof of delivery, and then picking them back up and leaving with them.
The discovery sparked anger across the neighbourhood, especially as families prepare for the costly Christmas period.
Families left out of pocket
Among those affected was Sharon Woodford, a mother from Netherton, who ordered two bracelets worth £80 for her daughter and niece. Although Evri notified her that the parcel had been delivered on November 17 and even showed a picture confirming it had been left at her neighbour’s door, the package was nowhere to be found when she checked.
Sharon said she fears many families relying on Christmas deliveries will face similar setbacks.
“It is hard enough for people right now. Some cannot afford to replace gifts if they go missing,” she said.
Another resident, Chloe Harrison King, said she stopped trusting the service after clothes she had ordered vanished despite delivery confirmation.
Former soldier Derek Wood described the issue as widespread in the area. He said one of his packages arrived ripped open with the contents missing, adding that the timing could not be worse as families face financial pressure during the festive season.
Evri responds and confirms dismissal
Evri has acknowledged the complaints and confirmed that the courier involved has been removed from duty.
A spokesperson said the company has a zero tolerance policy toward unacceptable behaviour, adding:
“We are committed to delivering every parcel with care. The courier involved will no longer deliver for Evri.”
Evri handles about 900 million parcels each year and works with around 30,000 couriers worldwide. The company highlighted that the vast majority of its drivers serve customers diligently, with an average customer rating of 4.6 out of 5.
Read More: Police Investigating Incident at Westhill Accommodation
Residents call for tighter safeguards ahead of Christmas
With the holiday rush underway, the community is urging Evri to tighten oversight and ensure reliable deliveries. Many say their confidence has been shaken and hope the company will step up measures to prevent further issues during the busiest delivery season of the year.
